BPO Solution
We offer scalable, customized process outsourcing voice and non- voice campaigns backed by a deep pool of consulting, technology, industry, executive, and expertise to help you lower costs and increase quality of services.
Campaign Management
Provide completely integrated contact center solutions. Our specialties include catalog retail, banking, bilingual (supporting 16 languages and growing), onshore and offshore, inbound and outbound call center campaigns, high volume, lead generation, customer service satisfaction surveys and many other successful programs. We can support smaller programs as well as large programs (5 to 300 seats or FTE). Handle proven outbound sales or inbound customer care campaigns. Fulfill order taking/entry, catalog, fulfillment, activation and upsells.
Call Center Setup
| Sr No | Device requirement | Configuration |
|---|---|---|
| 1 | Router | Load Balancing Router TL-R480T+ |
| 2 | Computer | Minimum (Dual Core Processor + 4Gb RAM) |
| 3 | Keyboard | Wired Chick-let Keyboard and Mouse |
| 4 | Internet | Minimum (2Mbps Connection Speed with 1 Static IP) |
| 5 | Network Switch | Gigabyte Lan Speed 100/1000 |